Quote:
Originally Posted by MrDeiz
i was told by bank rep there's no other way to get my card back other than that
i've requested him about other procedure, but he confirmed there's no other way.
i've also mailed Ruth from Paxum, let's see what she says
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thats very strange.. I have this happen to me many times already and if you contact the bank before they send it out they should normally give you the card
the normal procedure is indeed to send it to the bank that issued the card.. unless of course the person that lost the card comes and claim it and can proof with photo id that it is his card
I mean in all reality how in earth are you going to know that there is a card stuck in that machine with your name on it if it would not be actually your card? Could be of course that this specific bank refuses to give out the cards, but I would still ask to speak to somebody in a higher position with common sense
