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Thanks for your opinion, Socks!
This is not unlike the problem I have been having with QuadraNet.
While they do answer support queries in a matter of minutes, actually solving the support issues has been a different matter. I've had 19 support tickets and I still don't have a functional, stable CentOS 6.x 64-bit server.
Perhaps it is time to move on? I'm still undecided...
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