Quote:
Originally Posted by TidalWave
First, your server is unmanaged, there is nothing keeping your machine from running CentOS 6.x, there are plenty of other customers doing it on your exact hardware.
You should try and diagnose the issue to find the root cause of your issue so that you can resolve it.
It may not even be related to the OS, but rather a script or other issue.
As an unmanaged server, we are responsible for providing your machine with network, power, rackspace, and hardware replacement on failure... the actual system administration of the machine is your responsibility.
If you open a ticket with support, and ask us to investigate the crashing, I will make a note with the support department to approve your request as a good will gesture and we will assist you in troubleshooting the cause of the crashes.
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You know, I tried to be professional and positive in this post. I was seeking advice on possibly moving to RazorServers from the GFY community. I wasn't, and I don't think anyone could reasonably accuse me of, trying to trash your company or service. So I'm very surprised at your tone, and that you post this accusatory message here. For the GFYer's information, I have thoroughly checked the log files, and I know how to manage a server. As I mentioned to you via your ticket system, the server crashes at random times with just the OS installed! But discussing such support details was not the point of this thread...
I was a big fan of your company when I started this thread. I was not in any way a dissatisfied customer. Now? I'm not so sure...