Quote:
Originally Posted by 19teenporn
Less than one hour for an urgent ticket??
What the fuck?
I get urgent tickets answered in less than five minutes ant low priority tickets in less than 20 minutes at servint every fucking time i've sent one!
Starting to thing amerinoc praising bitches at GFY are nothing but more and more clueless noobs...
If i had to wait one hour for an urgent ticket i would fucking leave that company asap.
Plus, direct admin panel? Really? WTF?
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That's the thing with noobs. They think 1-2 hours answer time to tickets is normal. Then they go on boards praising this kind of shitty customer support.
A proper timeframe for low level ticket answer is 5 mins. Anything less is not acceptable for me.