Quote:
Originally Posted by beaner
well the good thing is now you don't need to count the money... Think of it like this... it was never yours to begin with (even though 2 customers called you and said... how the fuck am I going to pay you?) all is good on the front end.
No problems here...
I think they call it ... no problemo
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Well we communicated with one of several denied customers from yesterday and he is very curious because he got an email telling him to call and verify his identity to have his phone consult transaction approved...
Sounds noble, and proper but one small problem...he calls the number and verifies himself and still is told he cannot get an approval... We offered him a few dvds for the trouble he was having.
He was very upset because his window of opportunity to do a phone consult was very limited, and he REALLY needed that consult
He also expressed his displeasure and curiosity because he still could not tell if his card was charged.
He was implying that the join form just "hung" and never returned an error or approval.
I am just really thankful that those 2 individuals decided to call us and vent their frustration about their sign up troubles.
For some reason we never got any denial emails so we were blind sided.
Well at least we have identified where the problem is and working expeditiously to correct the problem