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Old 03-27-2012, 09:50 AM  
2MuchMark
Videochat Solutions
 
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Join Date: Aug 2004
Location: Canada
Posts: 48,549
Quote:
Originally Posted by SAC View Post
Fix your FUCKING system so your clients can check their stats. Is that too much to ask?

Its been a FUCKING MONTH and you've done nothing. Click, click, click and 10 mins later the stats finally show up.

With all this fucking money you're making hire some REAL FUCKING programmers and FIX your 1990s based, bug infested system.

For FUCK sake
Is it too much to ask? Really? They are letting you process transactions. They are enabling your business. They are providing you with tools, people, advice and support to help you make money.

We have been using CCBill forever and are very happy with their system. Generating reports can take a few seconds sometimes but considering all the queries to all the tables of all the databases it probably has to make to provide Real Time data, there's nothing at all to complain about. And any time we had a problem. CCBill provided INSTANT support.

Maybe you should send an email to your CCBill rep, and politely ask him if CCBill's speed will improve in the near future. Your CCBill rep went out of his way to get you setup, and if the higher-ups at CCBill saw this post, they just might ask him why he stuck his neck out for you.

Not cool.
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