Originally Posted by **********

Is it too much to ask? Really? They are letting you process transactions. They are enabling your business. They are providing you with tools, people, advice and support to help you make money.

We have been using CCBill forever and are very happy with their system. Generating reports can take a few seconds sometimes but considering all the queries to all the tables of all the databases it probably has to make to provide Real Time data, there's nothing at all to complain about. And any time we had a problem. CCBill provided INSTANT support.

Maybe you should send an email to your CCBill rep, and politely ask him if CCBill's speed will improve in the near future. Your CCBill rep went out of his way to get you setup, and if the higher-ups at CCBill saw this post, they just might ask him why he stuck his neck out for you.

Not cool.