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can anyone answer a rebill question?
Greetings friends,
Quick rebill question for you....
has anyone ever seen a scheduled rebill for $29.95 get rebilled at only $5.00
We certainly did everything in our power to ensure the rebill was set to rebill at $29.95
The initial sign up was march 6th 2012 for $29.95....rebill was april 5th 2012 for $5.00 - $24.95 short of the $29.95 rebill price
one rep says loyalty discount was set up for this customer, other rep says b.s. no such loyalty discount is set up on the account?
We are still waiting for answers but figured while we wait we will run this past the gfy family and see if there are any others who have had this rebill anomalie happen to them
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