04-06-2012, 05:04 PM
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StraightBro
Industry Role:
Join Date: Aug 2003
Location: Monarch Beach, CA USA
Posts: 56,232
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Quote:
Originally Posted by SwirlsGirl
Thanks guys I was beginning to think that it was no point in asking a straight sincere question anymore, thanks for chiming in when you did.
Actually I am the owner of the program, and no one on our team has recently had a loyalty discount set up...in fact quite the opposite we went through some good effort to set up recurring billing on all new subscriptions...
So when a rebill of 29.95 was scheduled for today, but in came in a day early and $24.95 short we thought surely there should be some explanation as to why the rebill would not be $29.95 and only $5.00
The problem is the people we call who "should" know were clueless as to who,why,when, and both reps we spoke to said its a job for the "higher ups"
If it were a simple loyalty discount being set up by someone on my team, why would both reps proclaim that this is bizarre and needs to be looked at by higher ups?
Meanwhile we are sitting here just curious, we come to gfy to ask question...and other than a couple of you we get the typical asshats...it really makes me wonder when an asshat brings his/her uninvited poor humor...into a serious thread....its quite childish to go posting huge jpegs and what not in some ones thread...
i just wanted serious webmasters to take note at what can happen on gfy....someone some where always thinks shit is real funny who knows what their motives are...
I however do not find the humor in it, and neither would my affiliates...they could potentially be getting shorted with this rebill and unless I missed something I did not know shortened rebills was a laughing matter around here...
I am just seeking answers as usual and if I had an answer I would not be here still seeking an answer
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