Quote:
Originally Posted by Squirtit
The "disconnect" in the equation is you.
Your site is not like a 7 eleven. Thousands of people don't pass by your store everyday and drop in when they are hungry, thirsty or want to buy a lotto ticket and alcohol.
All traffic is not equal. Their are ebbs and flows in sales. People have tried explaining this to you for months on an almost daily basis but you want to blame your credit card processor instead of stepping up and increasing your sales by modifying your strategy.
Remember when your site was offline and you were out of business? Whose fault was that?
The "disconnect" in the equation is you.
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If the disconnect was in fact me, I would have no trouble admitting to it.... Nice try, but some of us have been doing this long enough to know better....
As for your reference to our site not being a 7/11 brick and mortar...if anything the sales should be "more" consistent with an online presence as you can access the store...in rain,snow,sleet,hail,fire,even without filling up your tank with gas to *DRIVE* to the store...
My site/store is open 24/hours a day 7 days a week 365 a year and can be entered by the click of a mouse.
But I bet the thought never crossed your mind that you don't even need to visit a join form to check a price, or to tour my site/store
I never blamed my processor, it is you putting words into my post...I am raising questions about alarming patterns and disconnects that stevie wonder himself is able to see
You do not have $400.00 one day and $0.00 the very next day in any store, so long as there are no significant deviations in trends
Did I mention that we have had multiple customers callus and complain that they could not make purchases with their good cards...even after verifying with the new web verify feature... but you are right there are ebbs and flows...we just think there could be something we are overlooking causing the ebb and flows.
Never saw these kinds of ebbs and flows until 2010...but alas some special people do not experience ebbs and flows of any type...is it what they know, who they know, or both?