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Old 04-17-2012, 10:01 AM  
RuthB
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Join Date: May 2005
Location: Vancouver, Canada
Posts: 7,247
Quote:
Originally Posted by journalism View Post
Another 24 has gone no response at all my ticket has never been updated
Hi journalism,

Due to the Easter holiday our support team has been running at a minimum, which unfortunately has resulted in a slightly longer than 24 hour response time on submitted tickets. We apologize for the delay.

I have left you a message on ICQ (from your sig). Please let me know your account email with us, or your support ticket number, and I'll be happy to look into this matter for you.

ICQ #233-854-608
AIM/YM/SKYPE - PaxumRuth
Email [email protected]

Thanks,

Ruth
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