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Old 04-17-2012, 01:57 PM  
RuthB
Let's Get Paxumized!
 
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Join Date: May 2005
Location: Vancouver, Canada
Posts: 7,247
Quote:
Originally Posted by 2intense View Post
it's just normal
No 2intense, our policy is NEVER to limit accounts for pending ID expiration.

For the record, so there is absolutely no confusion:

Paxum does NOT limit accounts before ID expiration. We provide our clients sufficient time to upload a new ID before the old one expires. Even with accounts where the ID has expired, we do not automatically limit the account, we contact the client and provide time for the client to update their ID.

We take security VERY seriously, and as such, we require VALID ID's to be on file for every single verified account in our system.

To repeat, we NEVER limit any Paxum account for pending ID expiration.


journalism; as discussed on ICQ with you, your ticket is being investigated and we appreciate your patience while that process is completed. We initially responded to your ticket within 17 hours of ticket submission, and we will further respond to your ticket as soon as we have more information.

Thanks again for your patience during this process.
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