Quote:
Originally Posted by pompousjohn
Whats the difference then, between reversing charges and doing a chargeback? Seems like the same thing to me.
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If I had to guess, it'd be that reversing the charges with a compromised card isn't a voluntary charge, while a chargeback is something that you did voluntarily sign up for and are now disputing that you received the product agreed upon. When charges are reversed, it's the bank reversing the charges. When a refund is refunded, it's the merchant refunding the charges. When a charge is chargedback, it's the customer doing the chargeback.
That's just my take on it. I could be wrong. Like I said, I don't doubt that different banks have different procedures.