Quote:
Originally Posted by kronic
Do you realize that chargebacks aren't instant? At least as far as I know. Or different banks could have different procedures.
I had to do a mainstream chargeback a while back and called the DAY I was billed. The CC company told me I had to wait for my statement and call back so I could ensure the charge was on there and I WANTED to chargeback. Don't ask me why they couldn't simply look at recent transactions to CONFIRM the charge was there, but whatever. When I got my statement and called back, they SNAIL mailed me the forms I had to fill out. I probably waited a couple of days to fill them out and send them back. By the time they got the forms back, a good 4-5 weeks would have passed.
The entire process made me believe that it's not as easy to file a chargeback as we'd like to think. The person charging back has to REALLY want to do it.
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I've never had that experience. You must have had a tough system working your card. Once, when I called to cancel, ccbill offered to charge it back if i was unhappy... an old site in the asian niche... I declined as I had downloaded a lot and just had enough...
This chargeback came after 2 cycles I believe... probably due to rent/mortgage and going over account to see what they could get back...we are easy targets...
Once, when someone charged back more than 250$ in dvd order, the bank, our bank, took the money out of our account and never even notified me of what they had done. They were apparently waiting for me to call when I saw our biz account gouged. Was total fraud and we suffered for bank's negligence, our end and the card users...was foreign account, not so easy to put into collections...