LOL!
Ordered some flowers for my mom today from FTD online. I had decided already to get the cheapest floral arrangement they had (not because I don't love my mom...just wanted to send her a little floral arrangement to brighten her day without spending a lot).
So I go to their site and they have a real nice little bouquet of flowers in a vase for Mother's Day. It's usually $39.99, but it's on sale for $29.99.
So I think..."Hmmm, I guess 30 bucks isn't too crazy to buy some flowers"
So I go through all the pages putting in the "deliver to" address and the billing address (me) and the message from me and my family to her. Then I finally get to the "pay" page and BOOM! There's a $21.99 "service fee" and $3.37 in taxes as well. (whatever happened to the internet being no tax?)
My 30 dollar flowers to mom have turned out to be $55.35 !
Back when x-sales were happening...we could have learned how to really get your customers by the balls from FTD
