As stated in our User Agreement, PayPal's Buyer Complaint Policy
only applies to the shipment of goods, not to disputes about
the attributes or quality of goods received. Therefore, we cannot
reverse this transaction or issue a refund. We encourage you to
continue to work directly with the seller to amicably resolve
this dispute.
To make
sure future transactions proceed smoothly, we suggest reading
these Security Tips: etc etc etc
-----------------------------
Good luck
