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Old 05-18-2012, 03:13 PM  
NETBilling-Andy
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Join Date: Aug 2002
Location: Phoenix
Posts: 182
[QUOTE=stevemib;18953772]Almost the same reply I got from support. QUOTE]

I'm glad to hear that - I'd be worried that the support team wasn't providing you with correct information if it had been different.

I hope to help clarify the process surrounding your question. CCBill sends out all payments, if you are scheduled to receive one, every Monday morning. While USPS service is the least cost method of delivery, there is no tracking once we've handed it off to the mailman. We have provided the estimated delivery time that USPS has given us to your location, but the actual delivery time is dependent on how they route the delivery that would determine not only when it leaves the US, but also when it arrives at its destination. I certainly agree that 28 days seems alot longer than it should take. If you want to send me your affiliate ID(s) to andy @ ccbill.com - I would be happy to work with support and contact you offline to continue trying to solve this.

If delivery times are that bad to your location, maybe fedex or wires really are the way to go. You do pay the delivery charge for those options, but wires come typically 1-3 days (even international) from when we initiate them.

I look forward to hearing from you personally so we can help you resolve this.
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