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Ive been with webair for years... 14 to be exact.
I have never once not been helped immediately. If chat doesn't help, i know i can rely on going straight to the top if I have to, but Gerard usually takes care of things.
In the cut throat world of hosting, what else would you expect on a board like this then biased opinions on adult hosting options?
If you can't get through to webair and be able to explain to them properly what you need from them. That may very well be your fault.
Their support staff is availabe 24 hours a day and they have never not answered the phone.
Good luck to you all
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