Originally Posted by OneWhoKnows

Ok, I know Webair always had a questionable standing on this board. However, the latest bashing here got out of hand. I myself have not always been happy. I had my issues, some of them were really harsh. Live support, especially night shift, with guys who don't even understand the prob that I have, slow ticket response times, techs that are far from being skilled. Been there, done that. One major incident just recently. However, I have been taken care of, I e-mailed Mike and the solutions he came up with have been satisfactory so far. So, I won't say Webair are the best host ever, their support is superior and other praise blabla. Oh, and I have 2 dedicated boxes with them, just in case someone starts the "are you on shared hosting" bullshit.

My point is, although a lot of sigwhores will post something different right after this post, that there is NO perfect host out there. For the really competetive pricing Webair offers their support is still decent. Plus Mike really seems to listen when customers report some fundamental problems to him.

I have heard horror stories from friends and people I trade with who are at other reputable hosts. For example, a lot of really large programs host at Webazilla. A friend of mine told me stories about their support and even the sales guys that are not even funny anymore.

Most recently I heard from two different ppl who are hosted at Mojo, the GFY uberhost, who had major probs not fixed within several days, techs that made just stupid statements that showed they had no clue and slow ticket response times. I heard the same about Amerinoc.

The only host I never heard anything really bad about so far is Isprime. However, their support might play in another league, but their price do so aswell. So, what happened to some people at Webair can and eventually will happen to you at other hosts, too. I understand that some of you left Webair after really frustrating experiences, and I can understand if you felt the urge to make that public. What I don't get though is why ppl continue to bash them in every fucking Webair thread again and again.

In my opinion and from my personal experience, I wouldn't say Webair is significantly worse than most other adult hosts. Plus everyone should keep in mind that they are much larger than most others, so of course you'll find more negative posts about them. Ppl who are satisfied usually don't post about that on forums.