Quote:
Originally Posted by Babaganoosh
I've never had a ticket that actually mattered take 2 hours to get taken care of. I've had a couple of tickets to install assorted modules on managed dedicated servers but that's not really excessive.
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The absolute quickest I have ever had a ticket of any type responded to was 1.25 hrs.
At natnet the longest I have ever waited at any time, on any day is about .25 hours.