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Old 05-24-2012, 08:23 AM  
CCBILL_James
Registered User
 
Join Date: May 2009
Posts: 92
Quote:
Originally Posted by MrDeiz View Post
18 refunds at -$177.63 and one chargeback.
is it me or CCBill?

referral sales of my 10k CCBill referred webmasters are funny, guys earn a half in rebills. it's crazy, 50% of overall earnings are rebills
Hello MrDeiz,

All refunds issued in our Consumer Support department are escalated and authorized by Senior Support Representatives and/or Supervisors. We have not recently changed any particular policy or procedure which would lead to an increase in refunds, however, we would like to work with you to help determine a cause for the increased number of refunds and chargebacks. We have also sent an icq to you in regards to this matter.
__________________

CCBill Merchant and Affiliate Support
US Phone: 800-510-2859
International Phone: 00-1-855-588-3585
Email: adminsupport at ccbill.com
Live chat: click the top right corner of the Admin Portal login page
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