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Old 05-25-2012, 01:50 AM  
Naughty
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Join Date: Jul 2001
Location: Utopia
Posts: 6,482
Server techs and expertise, who (company, person) is best?

Ok, so we've been with a few hosts, they all fucked up one time or another and that is - i guess - something we all have to go through.

Our current host has been fighting the same issues on our dbase for two years now. Most of the time when downtime arises, it takes long, very long for it to be solved. It looks like nothing was succesfully done and the server evens out itself.

So it got me thinking: which host has the best people inhouse? I mean most skilled people, not most friendly. I'm a sucker for friendlyness, which is a very bad business feature.

I stayed with - yeah yeah yeah - webair for years, even though most people here warned me and everybody else. They were good to me, and friendly. However i now realize they hurt my business a lot with daily downtimes of more than hours upon hours. With daily outages growing a business will not work.

Our server is more than sufficient for what we do, we have little traffic. People are nice at Webair too, but problems almost never get fixed.

With Phatservers we were content, but since i am in Europe, like our clients, i figured a server nearby would be best. Now i am not sure since it is down so often.

I thought it was probably me fucking up the server, but that is also no longer my fear. I get a junior tech each morning (yes, we have the same issue almost every morning which causes our server to hang for hours without a solution for over a year, and yes, i was stupid enough to stay that long), who i have to explain everything again from scratch.
Every day.

So, in short: which host do you think can best solve issues? 24/7, we do not want a learning junior tech to work the night shift on his own every day, since we will most likely be needing somebody from the nightshift since we're overseas.
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