...and again
Quote:
Dear xxxxxxx,
Thank you for your interest in making a purchase from http://www.xxxxxxxx.com. For your protection, your transaction has been declined by CCBill but may still be eligible to be approved following some additional action on your part.
Please call our Consumer Support Department at 888.596.9279, or the International toll free number below if outside of the U.S., to proceed with the process if you have not completed your purchase elsewhere.
Make sure to reference Transacation ID: xxxxxxxxxxxxxxxxx when contacting Consumer Support to receive assistance.
Thank you for choosing CCBill as the e-merchant for your purchase!
Phone: 888.596.9279
Calling from outside of the United States? Please visit our website for your international toll free number.
E-mail: [email protected]
Fax: 480.449.8820
Online Support Center: https://support.ccbill.com
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They don't even have e-mail templates for different countries, customers from outside of US are required to find the right number on their webiste. What a joke.
Thanks for making my decision whether to choose CCBill or Epoch as processor for my upcoming paysites a lot easier. In fact I just made my decision
PS: Yes, it really says "Transacation ID" in that e-mail
