It's getting better. After e-mailing them, asking to finally approve the transfer, I got this:
Quote:
Dear Customer,
In regards to transaction ID: xxxxxxxxxx
Thank you for following up on your pending transaction. Our security system declines transactions from credit cards that were issued in a different country than where they are being used. The card you used was issued in: Belize and you are currently in: xxxxxxxxx.
You may request to have this decline overridden so that the payment may process by contacting us via email or telephone within 24 hours from the time the transaction was attempted. Please provide the possible reason for the mismatch in the country your card was issued in and the country the card is being used from.
Note: You may see a pending charge on your credit/debit card statement in the amount of: $29.95. This amount will clear from your statement in 3 - 5 business days and you will not be charged.
If you have any questions, please reply to this email or contact our call center at one of the telephone numbers listed below.
Thank you,
CCBill Consumer Support
1-888-596-9279 ( U.S.)
1-888-906-0666 (International)
Open 24 hours a day; 7 days a week; 365 days a year
www.ccbill.com
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Haha, funny. Yes, this is one of my MC debit cards issued by good old Choice Bank. Funny is that, unlike a few other processors, CCBill never cared for the "CC issued in another country than IP of customer" thing before they introduced web verify. And they don't always care now, either. Just every other transaction. And so far they never wanted me to explain the mismatch either.
Really, if you don't wanna process CC's issued in other countries than where the customer currently resides, display it instantly, instead of putting a pending charge on the CC and then asking the customer to call.
Verotel for example, doesn't process such transactions AT ALL. You always have to use a card issued in the country where you currently are. Very smart in a globalized world, btw
