I've been writing CCBill for an explanation but I keep getting copy-pasted dismissal messages, so I am inquiring here.
Last week for the first time I checked the conversion rate for a single transaction with the actual market rate and found that CCBill showed the final charge 5% less than it should be.
EUR subscription 24.95?
Time: 2012-05-25 03:37:23 PM MST
USD Paid [$29.77]
29.77 / 24.95 = 1.19318 CCBill Conversion Rate
Market Conversion Rate: 1.25170
Time: 2012-05-25 21:30:00 UTC
http://www.xe.com/currencycharts/?fr...to=USD&view=1M
Market Conversion:
24.95? * 1.25170 = $31.23
Difference %
$29.77 / $31.23 = 95.325% Charged from actual conversion
Difference $
31.23 ? 29.77 = $1.46 less Charged from actual conversion
Has anyone else noticed this? Is this a standard bank conversion fee before CCBill? Any insight would be great. As usual, trying to get an answer from CCBill support is like pulling teeth.