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I too have had issues with zombaio. I no longer use them on my sites, but i am owed money. I signed up with them over a year ago. My contract says their fee should be 8.9%. But my last two payouts calculate to 15% and a reserve fee. When I signed up there was no reserve fee stated. In my contract it says that there may be a reserve fee and that it would "usually" be only 5%. But again when I do the math its 15%. So in short they charge me 30% to process my transactions and they never gave me notification or justification for this. They never respond to emails. They dont have a toll free number. And whoever Jesper from livechat is, he never has any answers to my questions. So basically zombaio sucks and is no longer my number three! Pretty sad when you think about it.
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