Quote:
Originally posted by bigredpig
WHere's Nick in all that? must be bad cell phone reception in all that metal, no wonder he's only answering 1 in 30 calls.
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Have you ever tried to get cell reception inside a bombproof facility with blastproof doors? it doesn't work so hot.
This is typical at all colocation facilities -- what the building doesn't stop all the EMF from thousands of switching power supplies will. Even 802.11b wi-fi has issues in that environment.
oh, don't forget the cages -- lovely antennas for all that rf noise.
No, the real question is why the hell is everyone calling him directly?? why doesn't the company have a call center to take messages and answer standard questions not to mention
have access to the server status so they know where your stuff is at?
you know, like a real business. Deal with a REAL hosting center sometime -- not this adult stuff, someone like Sprint or UUNET.
Do you think you get to call the VP of hosting at UUNET to ask where your server for your e-commerce site is at?
No! you get to call the NOC -- maybe not even, maybe a call center that dispatches calls based on issues (network vs. system vs. billing etc. etc.).
You can't run a company with hundreds of servers as a one-man band or even a trio.