Quote:
Originally Posted by Jey p
Hello, I am replying to this thread after several weeks due to the fact I was attending a medical urgency with my 1 year daughter. During the time I was offline everything was handled by people who work with me at the office , but I couldn't reply directly to this customer myself. As soon as the emergency was off I contacted him ( that was around 5 weeks ago) to ask him what he needed done in order to have the project finished stating very clear that we will do what was necessary to have it finished. I never got a reply. What we realized is that he posted a message on this board trying to badmouth about us.
This is the story behind :
- This customer was quoted for a full personalized tour design with Elevated X integration for just $1000
- The customer only paid $500 ( the agreement was 50% to start , 50% when is finished )
Bottom line: this customer ended up having a Full Tour Design & Elevated X integration for only $500 with a delayed delivery date.
There were delays , and I really apologize for that . I even sent a customer an email telling about my family urgency.
I can't understand that after having the work done and paying only half of it he has the right to badmouth about us, knowing that I've been trough a severe Medical urgency with my daughter.
Thanks everybody for their emails and phone calls about this thread including:
Vlad
AJ from Elevated X
Sharky
Jenni Dahlin
Brad
Seemybucks |
I am just now catching up to this thread. First of all I don't consider telling the truth about the chain of events when you hire someone to do a job for you as badmouthing.
You say you had a family emergency, maybe your lying maybe your not, I have no way of knowing for sure. However problems were evident WAY before this emergency took place.
Yes you emailed me asking what it would take to FINISH things, however though speaking with you via email and speaking with ElevatedX support it seemed like you guys didn't have the skills necessary to get things corrected/finished. Furthermore I don't see how the price has anything to do with this at all. Your the one who agreed to the price. You didn't have to?..you also agreed to 50% up front and 50% when done. Well from my perspective it was never finished. I might add you also said "no problem" to my timeframe yet it took 4x longer to deliver a buggy unfinished product.
Moving forward, let me first say I hope your daughter is well and if your willing to work with me with specific deadlines I will be happy to pay you for completing the project.