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Secured Servers/ PhoenixNAP is pretty hard to beat. At least they caved on the filelocker issue. Why do you think their support is bad? I've never seen that myself.
If you really want true unmanaged then I say check out webhostingtalk.com and check around there. As far as supporting piracy goes make sure you aren't jumping out of the frying pan and into the fire so to speak because there are some bad ones out there. They make PhoenixNAP look like St. Peter.
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