Originally Posted by Biggy2

If you want to fight chargebacks, get a merchant account. Then you can also see what it's like to manage a banking relationship and risk in addition to everything else you do. I think someone at CCBill should invite you into their office for a day, since you seem to think you can run their company better then they can.

Most billers don't fight CBs. They are too concerned with the other major issues around running a processor - like managing risk and their banking relationships. Lastly, if you look at how they charge their processing %, its based upon gross, so if they collect funds around fighting CBs, it makes no difference to them, nor to any processor. On that $137 that just got chargedback, they still probably charged you the 13.5 - 15% or whatever they charge on the original transaction. This is standard in processing, so you actually came out at a net loss. At the same time, the processor ate fees to the bank that you don't see, like a $fee per chargeback.

As far as I know, this is standard industry practice. To me, you look a bit foolish going on a major rant on them. As for the $100k / year, that's small as fuck - especially in the world of processing. I want you to know that. You shouldn't run around like you are high and mighty, because you aren't.

Also, you just publicly released privacy info around an end user on a public forum. You may think nothing of it, but that's pretty bad. I think you need to check yourself.