Originally Posted by raymor

Hostgator is the Walmart or Harbor Freight of hosting - low end, based on massive volume, and perfectly adequate for a really basic site. Others, like Amerinoc, are more suited to professionals.

I buy a lot of things at Walmart, like paper plates and cat litter. However, if I were a professional mechanic I would NOT buy my tools at Walmart. A professional webmaster hosting their business at Hostgator is a lot like an auto mechanic buying Walmart (or Harbor Freight) tools.



Hostgator does have reasonably good customer service for really basic things. On the other hand, they aren't allowed in the datacenter where the servers are, and that kind of thing means they can't (and don't want to) provide the level of service that profesionals demand.