used HostGator years ago for a reseller account before I got into VPS/Servers, support was quick the problem was I always needed them as server was constantly overloaded.
Me: sites are slow
Them: we have booted the offending site that was slowing down the server
problem is this happened all the time. Currently have not so important sites on GoDaddy and believe it or not actually run pretty good compared to years ago when they weren't so hot, for sites that make bank I would never move from
Liquid Web as I monitor all my sites with 1 minute monitoring and this is the only place I have used out of 10+ over the years that shit is always up and feel good knowing servers are in their own data center and housed close to home in Michigan.