Originally Posted by m26004

Both me and a friend did some withdrawals in the last few days from an atm machine in the Netherlands. Different atm machines, same bank.
All attempts did not work out: no money came out of the atm and the message appeared : Connection failed.
But to our surprise the money was withdrawn from our accounts.
After sending support tickets to paxum, we get the following reply:
Since the funds were not reversed to your Paxum MasterCard we can start an chargeback procedure, procedure that has a $40 fee and takes around 45 days to be completed.

Anyone else who had the same problem?