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Old 07-25-2012, 08:52 AM  
alf6300
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Join Date: Sep 2007
Posts: 765
Quote:
Originally Posted by Paul Markham View Post
I just tell them to read the license for the content, which they haven't got, and to take our content off the site. Or buy a new license again.
If the content had originally been licensed, and if you know it, and if all what is missing are some of the papers who may have gotten lost in the meanwhile - then you are not making any friends by making threats, I suspect.

If you told them: "Hey no prob, I know the content was legitimately licensed. I'll just send you another license straight away", you would probably earn more in terms of reputation and people would remember it next time they are buying more content.
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