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AdultKing · 07-29-2012, 04:31 AM

Terrible. Next to useless actually.

Are Paxum able to help with unauthorised transactions over the phone ? No.
Are Paxum able to explain pending tranactions over the phone ? No.

Interesting that with all Paxum's security that our card was compromised.

How much is the fee to initiate a charge back ? $40 per transaction according to Paxum phone support.

Useless.

07-29-2012, 04:31 AM
AdultKing Raise Your Weapon Industry Role: Join Date: Jun 2003 Location: Outback Australia Posts: 15,605	Paxum Phone Support / Security Terrible. Next to useless actually. Are Paxum able to help with unauthorised transactions over the phone ? No. Are Paxum able to explain pending tranactions over the phone ? No. Interesting that with all Paxum's security that our card was compromised. How much is the fee to initiate a charge back ? $40 per transaction according to Paxum phone support. Useless.