Originally Posted by alf6300

Experience here with Verotel:

1. their wires come like a clockwork.
2. their join page is very good
3. they convert well in A/B tests
4. their tools suck big time. they do the job, don't get me wrong, but if you are looking for any stats or goodies beyond basic processing and counting the money, they won't have it.
They keep saying they are working on it, but gotta be a very patient man with their timing.
5. Their support response time and quality is bad, certainly compared to other billers.

I wouldn't press on the gas pedal if was on a truck in front of them, but certainly they can be irritating at times - sent a few basic suggestions on how to improve things on their side, with some detailed tips on their tools, some of such mails did not even get answered. That's a pity, because it feels like it would take them so little to improve from "so-and-so" to "awesome", just a product manager who knows what to do and a couple of skilled developers.