Quote:
Originally Posted by WTFBucks
Dear GFY webmasters,
With all the issues and complaints caused by our e-mails we make our sincere apology for the incident.
We are sorry for inconvenience and promise not to conduct similar action in the future.
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That was a pretty weak apology. Here are the steps for a real one.
1) Apologize
2) Tell people what happened
3) Explain the steps you've taken to make sure it won't happen again.
