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Did you know that SegPay changes for ChargeBacks and and refunds. I saw this before but now I just feeling it hard. That took a nice chunk out me revenue, this is very bad. Take a look at this.
"Fees for Credit Card Services Refunds. Client shall be charged $1.00 per Refund issued against Client's account. The Refund Fee may be increased in SegPay's reasonable discretion with thirty (30) days prior written notice given to the Client."
if you think that is harsh, then take a look at this!!!
"Fees for Credit Card Services Chargebacks. Client shall be charged $25.00 per valid Chargeback processed against Client's account. Fees assessed against Client hereunder, if any, shall be applied in the month immediately following the month in which the Chargebacks were processed."
$25 per chargebacks!! My god this is harsh man.
From my understanding, if i make a sales of $3 for three days trial and it was chargeback, you are telling me I will have to pay $25 for that chargeback?
I have decisions to make here and now.
Can anyone please tell me if this is the norm for all 3rd party billers?
Please please, any info would be very much appreciated.
Thank you so much in advance.
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