Quote:
Originally Posted by NETbilling
When you have your own merchant account, you control how refunds are handled. Chargebacks come from the banks so a processor does not control that. However, you have the option to fight disputes with your own merchant account using a system like ours that you do not get with a 3rd party processor.
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Yeah but most of the time, the fight is useless.
When a surfer files a ChargeBack with a "Transaction not recognized" or "Fraudulent transaction" - good luck appealing to the bank and reversing the chargeback. The bank will side with the surfer most of the time, and you cant prove anything.