Quote:
Originally Posted by suesheboy
I want someone with phone service that I don't want to have to use but when they do they understand English and their job.
I want someone who is priced fairly and their web site has 99.9% up-time and is functional.
This was what I had when I started with Moniker almost a decade ago. I was using 3 different service but slowly shifted everything over to them.
Besides this issue, there have been numerous mystery charges and the credits with a few hours or days to my card, poor or no followup on domain transfers and now this.
I have had nightmare with clients with both Godaddy and Yahoo and would refuse to use either nor recommend them. Who ever I will use for my own domains I will be switching my clients over to as well and if I can make a few dollars...even better.
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Why would you need phone support from a registrar? In all of my years doing this I have never had the need to contact my registrar by phone. Aside from one billing issue I haven't even contacted them via a ticket.