Originally Posted by suesheboy

Not always. We had more than 30 days left and they would not renew it and update the information and kept stalling until it expired. Once expired they tried to sell it to us.

I have also seen other issues where rightful owners lost their domains.

No domain company should ever be used that doesn't have an "auto renew" feature and your most valuable domains should always renewed for no less than 5 years at a crack.