The account in question was limited while it was investigated so that if any attempts for verification were successful during our investigation, no funds would be available to the client until our investigation was complete. We never terminate accounts without a proper investigation.
This account was unverified and inactive, and has never received funds. If any funds had been deposited to the account in question for purchases of the on-site membership while our investigation was on-going, then we would have simply held those payments until the result of our investigation, and then refunded any payments to the sender after determining the account was in violation.
Paxum does not compromise on our integrity. We say we do not accept file-lockers, and we do not. We say we will close accounts determined to be file-locker accounts, and we do that.
We do not automatically assume that charges/complaints filed against one of our clients are valid. We take the time to thoroughly investigate any such charges to our fullest capability before reaching an informed decision.
We cannot control the content on any website other than our own, and so we cannot force Filefap to remove our button, however please rest assured that we will not be doing any business with them, and their account has been fully closed as a result of our completed investigation.
AdultKing, I received your latest email and I am looking into it. Thank you
