I don't know why some sponsors get so pissy about people asking questions in public. I try not to bother reps and prefer asking if something is only affecting me or if it's something others are seeing as well before contacting a rep. If a company is honest they don't have to worry about people talking about them. OTOH if shady I can see why it would make someone sweat. Even the little things might be scary because they might reveal something unintentionally.
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