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We have used ibill for over 2.5 yrs, they always pay on time but the customer service is going from bad to worst. Customers contacted them about problems they not sending me emails so I can fix the problem. The guy gets a refund, I call cs and say noone got in touch with me. She says to me ,I dont know if you are telling the truth. I wanted to lose it and my wife heard from another customer thankfully he reached us first. He wrote ibill last thursday and never heard from them. I dont even bother with my account either she yeses me to death or says she will call me right back and doesnt. I have to tell you I love the adult business but the getting treated by everybody like a third class citizen is getting played especially when they take a good chunk of my money and we run a very honest business. The goal is next year is to go with my own merchant account , I am going to have to handle my own customer service the way it looks now anyway.
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