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Old 10-03-2012, 01:16 AM  
TrashyGirl
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I have just a few domains left at Moniker and am moving them to one of the other registrars I use.

name.com namecheap.com godaddy.com or dynadot.com

Here is the fresh SNAFU I encountered at Moniker


--------------- Original Message ---------------
From: xxxxxx
Sent: 9/30/2012
To: [[email protected]]
Subject: Re: We have not heard from you on the support case that you opened

I tried to renew the domain and I paid and then the renewal payment was
refunded to me and I don't know why. What is the issue? Why can't I renew this
domain?

-----------------------------------------------

Greetings xxxxxx,

Please try your renewal again, we were having problem with our system on 9/30.

Let us know if you are not able to renew after trying again.

Thank you kindly,

-xxxxxxx


-----------------------------------------------

Note: I tried to renew again and was unable to renew

--------------- Original Message ---------------
From: Moniker mySupport [[email protected]]
Sent: 10/1/2012
To:
Subject: Re: We have not heard from you on the support case that you opened


Greetings,

We will be having out tech team look into why you were not able to renew your
domain.

We will let you know when we have more details.

Thank you kindly,

-xxxxxxx
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