Quote:
Originally Posted by Barry-xlovecam
Giving the customer too many choices will cause procrastination at the closing point in a presentation -- "I need to think about this" as a response is a lose-lose proposition as the customer will probably find a way to talk himself out of the deal.
Don't over talk the sale and confuse the customer -- I think this is what was meant.
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Yes, it transpired that it was actually the point that they were making. It was a company that sold blinds, and the sales guy was giving too many options.
Thing is though, I like options... But thats just me.
On the other hand, when I bought my sports car, and took it for a test drive, I was given a brand new guy to 'Sit In It' with me. Unfortualy though, he didn't know any of the specs, or answers to the questions I had while I was on the test drive...
I still bought it a month later, but I would have bought it right away, if I had had a more knowledgeable sales person to tell me what I wanted to know there and then... Instead of me having to hunt down the answers to things I was thinking of later on the internet, as opposed to at the time, in the car.
That would be why the opposite that came to mind when I heard it on the TV...