10-10-2012, 07:43 AM
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It's 42
Industry Role:
Join Date: Jun 2010
Location: Global
Posts: 18,083
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Quote:
Originally Posted by CurrentlySober
Yes, it transpired that it was actually the point that they were making. It was a company that sold blinds, and the sales guy was giving too many options.
Thing is though, I like options... But thats just me.
On the other hand, when I bought my sports car, and took it for a test drive, I was given a brand new guy to 'Sit In It' with me. Unfortualy though, he didn't know any of the specs, or answers to the questions I had while I was on the test drive...
I still bought it a month later, but I would have bought it right away, if I had had a more knowledgeable sales person to tell me what I wanted to know there and then... Instead of me having to hunt down the answers to things I was thinking of later on the internet, as opposed to at the time, in the car.
That would be why the opposite that came to mind when I heard it on the TV...
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The solution would be to explain and narrow down the options that you would want as a close "if I can deliver the product with the options you desire would you like the product to be delivered here for your pick up or delivered directly to your home" ( the positive alternative close) either option is a yes " I will agree to the purchase" -- limiting the choices at the closing point. Customers buy for different reasons and you must satisfy most of those reasons (or demands) to get the sale. |
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