Originally Posted by notinmybackyard

It appears to me that the porn industry listened to the thousands of punters on the internet and started giving them what they "wanted" . And it worked so well that today most of them are going broke.

Sorry but the customer really knows what he wants in the most basic terms. After that it's up to good sales reps to teach him what he wants by making him want what we have to offer. Because if you listen to the customer too much you eventually end up giving away your stuff for free.

If you truely want to make any customer happy make sure that you treat the customer with politeness and respect. Then make a quality product and make sure that it's somewhat *rare* or *difficult* to get. This way his belief in the value of his purchase increases 10 fold in his mind.