Quote:
Originally Posted by k0nr4d
I added my address. It says active, but i'm unable to select it on the page that lets me pick where to send it. It doesn't appear in the dropdown.
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In order for the address to display on the dropdown menu you must first verify the address. This can be done by submitting a Utility bill or Bank/Credit Card statement, or drivers license for proof of address. The document must be high quality, uncropped and in full color.
Please submit the documentation securely through your account - My Account>>>Profile Settings>>>Street Address Confirmation (you should see a 'Confirm Now' link next to the address in this section) and our verification department will evaluate the document for approval.
Once the new address is verified then it will be available on the dropdown menu.
If you no longer have access to the address currently verified on file with us, then please open a ticket in the Message Center requesting the status of your renewed card and its shipment.