Quote:
Originally Posted by adultmobile
About softservice - dmitry - he wrote here a post ago, no one hates him yet?  |
Actually the more client you have the more chances to catch someone unhappy. We are all different and its hard to meet everyone needs.
Just recent example: based on preferences of our existing clients we built a special rules for admin entering into the chatroom of a model, those rules are:
* admin is invisible to her until he start to type something in chat
* all messages from admin visible only by model and customers don't see him. that is mainly made to let admin do some corrections when model is in chat with someone but customer should not loose feeling of private session.
But yesterday another clients asked following:
* model and customers should see when admin enters into the chatroom
* all messages from admin should be with larger font, different color
Requirements are completely different but we have to keep the same code for all clients in order to be able to do updates easily and avoid mess of different versions of the code.
As result either he will be unhappy or other people will be unhappy while we do our best to keep everyone happy.
PS: Sure we are trying to keep it customizable when it is possible especially from the customer and model end.